FAQ

Frequently Asked Questions

How do I place an order?

Simply browse our products, add them to your cart, and proceed to checkout. You can pay securely using cards, UPI, net banking, or wallets.

Do you offer Cash on Delivery (COD)?

Yes, we offer COD on select locations. Availability will be shown at checkout.

How long will my order take to arrive?

We usually deliver within 3–7 business days depending on your location.

Do you ship outside India?

Currently, we deliver only within India. We’re working on international shipping soon.

What is Thekua?

Thekua is a traditional sweet snack from Bihar and Jharkhand, made with Maida, Suji, Coconut & Dry fruits.

Do your products contain preservatives?

No, we use only natural, fresh ingredients. No artificial flavors or preservatives.

What if I receive a damaged or wrong product?

Please contact us within 24 hours with photos of the product, and we’ll arrange a replacement or refund.

How can I contact you?

You can reach us at sanskritiswad25@gmail.com or via the Contact Us page.

Didn’t find your answer? Contact us at sanskritiswad25@gmail.com